I canceled the subscription and requested a refund of course, but the refund request was rejected. So imagine my surprise when I get another $76 bill a month later.
In the fine print (who reads it?) it is stated that not only was I buying a one month subscription, but that I was also entering into a monthly subscription for it. Remember that one month subscription I mentioned earlier? I took that to mean that I could only use the software for one month. Recovering data from dead drives is a tricky business, and I knew there were no guarantees going into it. Obviously I was disappointed, but I did not request a refund. So I shelled out the $76 to buy a 1 month subscription to use the product, which was the only way you can buy it.Īfter running for many hours, the software failed to recover a single file, despite having identified many file names it claimed it could recover during the free scan. The free installation detected many files on the hard drive that it could recover, but I had to buy the full software to try and recover them. So I turned to easeus's software to try and recover it, as it was well reviewed. I had an old have drive with some pictures on it that died, and I wanted to recover the photos.
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